As far as the size of the company is concerned then 1and1 is definitely one of the biggest web hosting and domain registrar company out there. They are big not only in terms of volume of active customers but also in the number of horrible experiences people have with them.
I am also one of the many who have a bad experience with this giant. I had recently applied for the registration of a .com domain with 1and1 after looking at their offer price of 1$ per domain. I had supplied all the necessary info while registration. After registration i hadn’t received any sort of communication from 1and1 about the registration of my domain name and about the invoice. I immediately go to a who is checking website and type in the domain and i was shocked to see that my domain was still open for registration. i Emailed them immediately and asked for the reason in the delay and they replied that it is their policy to register domains after 48 hours.
After surfing the web for different reviews on 1and1, i was always getting every now and then some sort of negative complaints about this company. There are hardly any positive comments about this suspicious registrar. After reading this i decided to use 2 $ coupon from Godaddy to register my domain and it was registered immediately without any delay. Now that’s what i call quick and quality service.
After this 1and1 came out from their hibernation after 48 hours and tried to register the domain but they failed to register the same but the surprising part is they had already charged my credit card on file and send the Email asking me to try registering some other domain. I immediately replied back and asked for refund and after 15 days of waiting i finally got the refund of my 0.99$. It was not a big amount but i never like the working of 1and1. 2 days for registering a domain is definitely a joke!
Avoid them at any cost and do not fall prey to 1$ scams
Published by Rajiv for UB7