As per the reports coming from the web world one of the Galaxy S3 user hailing from Dublin has written on a public forum explaining about how his brand new Galaxy S3 catches fire when he was in his car. He has also posted the image of the effected Galaxy S3. From the image one can see that the phone is burn at bottom back. He has written about his incident on the following website.
http://www.boards.ie/vbulletin/showthread.php?p=79312161&utm_source
As per his explanation when this incident occurs he heard a loud bang with white flame and spark coming out from the Galaxy S3. He also said that phone was still ON but was receiving no signal.
Samsung on their official blog has already accepted the information about this incident and said that they will start investigating the issue as soon as they receive the product in question.
The user in question updated the original information thread with more information the he had received no help from the retailer who had sold him the mobile phone. Instead of this head of the Samsung customer care himself contacted this user and replaced his phone with the new one and also promised to give him freebies.
This incident will definitely tarnish the global image of Samsung mobiles. But this is not the first time that a smartphone catches fire. Apple iPhone is also in this list.
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